Intro to the Top Ten Tips...

Each month, Tim posts his 'Top Ten Tips' for HR practitioners on various subjects. This month's subject is '360° Feedback...is it right for you?'. A list of subjects for forthcoming months and links to previous subjects can be found at the bottom of this page.

360° Feedback - is it right for you?
If you can answer 'yes' realistically and thoughtfully to the following, then a multi-rater or a '360-type' feedback model is probably right for you to consider as an HR investment.

Is 'top management' committed to changing the current one-to-one, boss/subordinate appraisal mechanism?

Does a systematic, planned migration to 360 'fit' with the HR Business Plan?

Are there other HR programs (e.g. sales-related incentive rewards; succession/development planning ) dependent upon accurate 'people data'?

Has the organization documented and communicated a core set of skills, knowledge and attributes that are the template for conducting business with customers and among fellow workers?

Do we have solid data that tells us the present system is faulty and that our employees are receptive to an alternative?

Have we access to automated administrative systems to distribute, collect and analyse performance feedback?

Are we prepared to invest in training the organization, top to bottom, to understand and embrace the benefits of '360'?

Have we agreed upon standards of performance for everyone that are measureable and auditable?

Are we prepared to keep trying if we stumble and don't get it right the first time?

If the other nine aren't 100% in place, are we close enough to risk implementation?

Timetable 2000 ... Top Ten Tips

Month	Subject
March	Interpersonal Conflict in the Workplace
April	Harassment in the Workplace...practical considerations
May	360° Feedback...is it right for you?
June	Settling post-termination disputes; mutual gains
July	Business Planning in HR...how to flex HR's muscle
August	Grievance management in unionized and non-unionized workplaces
September	Key Lessons in 'Downsizing'...maintaining business & employee relationships under difficult circumstances