Intro to the Top Ten Tips...

Each month, Tim posts his 'Top Ten Tips' for HR practitioners on various subjects. This month's subject is 'How to make an external 'Coach' a positive work experience'. A list of subjects for forthcoming months and links to previous subjects can be found at the bottom of this page.

As the employer, be sure that you engage a 'coach' for well considered reasons. The 'coach' should discuss with you what other alternatives you considered and your reasons for concluding that 'coaching' was one desirable avenue;

Have a clear, agreed objective that all parties (employee -'coach'- employer) share;

Agree on potential consequences for the employee/employer should the coaching go/not go well, particularly if the 'coaching' exercise is part of a well-documented remedial performance program. Be sure that all parties are informed and that reasonable timelines, measurements and outcomes are agreed in advance;

Allow the 'coach' some freedom to act;

Solicit feedback regularly against agreed milestones;

Don't expect results overnight. The employee has to take some time to become comfortable with the whole idea of 'coaching' and the 'coach' personally;

If the employee agrees, solicit peer referees who can provide factual background and progress evaluation to the 'coach';

Help plan the schedule of 'coaching' events. These can be extracurricular as well as intramural;

If the employee agrees, publicize the 'coaching' exercise in a positive vein. 'Coaching' is not only remedial...it is also proactive and applicable in many circumstances;

Celebrate the success; learn from 'near-misses' or failures. Check out the 'coach', too, for prior experience and work references.

Timetable 2000/2001/2002 ... Top Ten Tips

Month	Subject
September 2002	Developing HR staff for the medium term...how to build the right HR skills for HR's clients for the balance of this decade
August 2002	How to make an external 'Coach' a positive work experience
July 2002	How to prepare for that job offer. What is the appropriate etiquette?
June 2002	How to stay 'pumped' when you are between jobs and the immediate prospects look tough
May 2002	Enforcement of substance abuse infractions - do's and don't's
April 2002	Substance Abuse in the Workplace - Generic Rights & Responsibilities of all parties
March 2002	Post-interview evaluation and feedback. How to add value for your clients
February 2002	Behavioural Interviewing: sense or nonsense? How to get the best from improved hiring techniques
January 2002	Recognition Programs - the right set-up for employee acceptance and corporate success
December 2001	HR work habits for 2002. The need for reform
November 2001	Downsizing aftermath...how to keep the survivors focused for the future
October 2001	How to plan strategically for downsizing, maintaining HR's credibility and employee loyalty
September 2001	Collective Bargaining...now you have the deal, how do you make it work?
August 2001	Managing Consulting Costs...how to keep hold of the reins and avoid surprises
July 2001	Expatriate Career Assignments...how to manage the risk and improve the odds of a 'win/win' for employee and employer
June 2001	Part Two of 'Browsers' Choices'... some tips on how to migrate successfully from 'A' to 'B' in a prudent, yet urgent, manner
May 2001	Part One of 'Browsers' Choices'... a summary of the 'new & old world' of HR business
April 2001	Managing promises and expectations during the "R" word
March 2001	'High Potential' Employees...how to ensure they don't sit out the game, then leave
February 2001	How to write really useful Job Descriptions...connecting the business dots
January 2001	Outsourcing...the 'Catch 22' for HR Managers
December	Spreading scarce bonus/incentive dollars...best bang for the buck
November	Ethical Practices in Performance Appraisal & Related Salary Admin
October	Stock Option Plan Design in private companies heading for an 'IPO'
September	Key Lessons in 'Downsizing'...maintaining business & employee relationships under difficult circumstances
August	Grievance management in unionized and non-unionized workplaces
July	Business Planning in HR...how to flex HR's muscle
June	Settling post-termination disputes; mutual gains
May	360° Feedback...is it right for you?
April	Harassment in the Workplace...practical considerations
March	Interpersonal Conflict in the Workplace